INTRODUCTION Students Support Each Other First. Your Platform Should Support That Long before a student books a counseling appointment, they talk to a peer. Research consistently identifies peer support as the primary and preferred help-seeking channel for college students - across mental health, academic stress, and life transitions alike. The question for student success teams in 2026 is not whether to invest in peer support. The research has settled that. The CCMH (Centr
INTRODUCTION The Counseling Center Can't Do This Alone Demand for student support services has grown 40% faster than enrollment over the past decade ( CCMH 2024 Annual Report ). Counseling center waitlists stretch 3–6 weeks at many institutions. Students in the middle - not in crisis, but not thriving - fall through the gap. Coaching platforms fill that gap: structured, human-powered support that builds confidence, belonging, and real-life readiness at scale. This is not th
